PHD Property/Hospitality Management

PHD Property/Hospitality Management brings a level of experience, talent and skill to the hospitality business with at proven track record in exceeding expectations in:

• Asset Management
• Franchise Relationships
• Customer Satisfaction and Loyalty

Resulting in maximum asset performance for investors. Successful property management begins with the basics: inviting curb appeal; well maintained and manicured grounds; inviting interior décor; warm, fresh and comfortable rooms and all equipment regularly inspected and maintained. We strive to build a team that has a genuine desire to provide exceptional customer service while maintaining effective cost controls and systems, driving revenue and maximizing investor return.

Whether a resort or convention center, full service, focused service or select service – Your asset requires targeted and efficient hospitality management and systems implemented to optimize performance.

PHD provides management services and resources that exceed customer, brand, owner and industry expectations that produce customer loyalty; the ultimate key to success.
Some of the tools PHD employs to produce effective results are:

• Integrated revenue forecasting
• Payroll and budgeting systems
• Exhaustive sales and marketing techniques and resources
• Human Resources management and recruiting
• Preferred pricing agreements
• Buying Power and Cost Containment
• Leveraged group property and health insurance
• Leaders in Customer Service Satisfaction and Loyalty

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QUICK FACTS

Taking Share from the Competition -Avg. PHD RevPAR Index per Hotel: 130.0 -Avg. PHD RevPAR Index Growth per Hotel: 5.6%

Focused on Bottom Line Results -2009 Industry NOI Decline-PKF Consulting: -39.1% -2009 YTD PHD NOI Decline: -2.5%